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Suspected scam targets Netflix subscribers

NATIONWIDE (WGME) - Consumer advocates are warning that scammers are finding new and aggressive ways to steal your personal information. The Better Business Bureau says this one is targeting Netflix users.

Some Netflix users are being taken to a phony webpage that looks a lot like a real Netflix login page. After you put in your account information, the fake website will claim the account has been suspended. A phony customer service number is given. Instead of going to Netflix, it goes to a call center in India. The representative on the other end of the call tells you to download some support software. The BBB warns that software it gives the scammers full access to your computer and private information.

Here are some tips from the Better Business Bureau on how to avoid this scam and others like it:
  • Never let someone log into your computer remotely. When someone logs in, they can do anything you can do on your computer. They can access anything including personal and financial information.
  • Do not click links in emails. It is better to type the address in the search bar manually.
  • If the URL seems odd, do not continue to go to the site. If it is a scam, it will most likely have an unusual URL. It will likely contain a common name but be accompanied by jumbled letters or numbers.
  • Always look up the business phone number on their website. If you need to call a business, look it up on their official website. This will ensure that you are calling a legitimate number.
Netflix isn't commenting on this suspected scam.