13 On Your Side: Scammers try to take a bite out of iPad
NATIONWIDE (WGME) -- A couple major retailers confirm they've unknowingly sold fake iPads in several states. News 13's Jon Chrisos is On Your Side with some strategies to avoid getting scammed.
When you spend hundreds of dollars on a new toy, like an iPad, the last thing you want to do is walk out with a fake. But it's happening.
A New England woman says she picked up a new iPad at a Walmart in the Boston area. She says there was no cord and the device wouldn't turn on.
She brought it back to the store and eventually got a refund. Customers in a handful of other states are also reporting buying an ipad rip-off.
A Walmart spokeswoman explained the scam to us: People are buying iPads at Walmart, opening them and taking them out of the packaging and then putting something that's about the same size and weight of back in the box and returning it to the store for a refund. They even shrinkwrap the box so it looks like it's never been opened. They get the cash, and a new iPad. Then unsuspecting customers buy the fakes.
Walmart went on to say, "We want customers to feel comfortable with their purchases. They're welcome to open the tablet box after buying it to make sure it's real before leaving the store."
That's just the start of advice from consumer advocates. They say you can take it a step further. Double check the serial number on the box by calling apple to verify the number is correct. If you're still unsure, buy directly from the manufacturer instead of a department store.
Walmart isn't the only retailer dealing with the issue. Best Buy has had similar fake iPad episodes.
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